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Bench: Building digital financial services talent pools for Oliver Wyman

Bench: Building digital financial services talent pools for Oliver Wyman

Background

Oliver Wyman’s Asia-Pacific team was seeing an increase in demand for projects building new digital financial services propositions for their clients across Southeast Asia. As a result, they were facing a crunch in terms of both capacity and in-house capabilities in certain skills areas. In particular, they were looking to add high-quality independent consultants in the areas of Strategy, Product Management, PMO, and Customer Experience.

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What we did

Outsized and Oliver Wyman partnered to put together world-beating teams by combining Oliver Wyman professionals with independent consultants for a number of cutting-edge projects in the digital financial services space. Through Outsized's product Bench, Oliver Wyman could draw upon curated and pre-vetted specialists in four different talent pools.

We agreed a streamlined process in terms of vetting process, depth of talent pools, and talent engagement strategy. The result was that we built four bespoke talent pools for their Bench:

  • Strategy Consultants: Strategy experts with consulting firm backgrounds and with previous digital financial services experience. They needed to be able to work on greenfield engagements, moving from strategy through to proposition design and execution.
  • Product Managers: We built a pool of a product managers and product owners with deep experience in defining and implementing digital product roadmaps in a financial services context.
  • PMOs: A number of Programme Management Office consultants with experience in setting up project structures, processes and governance within large digital transformation programmes in a financial services context. Some of the pool also had scrum master/ agile PM skills.
  • Customer Experience experts: A bench of proven CX, UI and UX independent consultants with experience helping to transform high level ideas/concepts into detailed customer experience designs.
Learn about Bench by Outsized

Outsized has quickly become an important partner for Oliver Wyman in the Asia Pacific region for our talent-on-demand needs. They enable us to grow quickly, without any compromises on quality. We were excited to partner with Outsized to build up highly curated talent pools for our digital financial services projects.

Kirsty Hill, Director Talent, Asia Pacific Region, Oliver Wyman
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The outcomes

  • Outsized built four bespoke talent pools of fully vetted independent talent meeting rigorous quality standards
  • This seamless integration of Outsized's independent consultants with Oliver Wyman’s teams enabled rapid project initiation and increased efficiency
  • Further, it enabled Oliver Wyman to pitch for new projects with confidence, knowing that they had no capacity or capability issues thanks to the depth of the talent pools built on Bench by Outsized
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