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Accelerating payments product delivery with an acquiring squad

Accelerating payments product delivery with an acquiring squad

How Outsized teams helped a major Australian bank to scale their existing capabilities without any fixed costs

The background

A major Australian bank needed to rapidly scale their acquiring and ecommerce capability to deliver product enhancements and resolve customer issues.

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The challenge

Capacity constraints in acquiring business with growing eCommerce and merchant payment demand. Needed experienced product managers for agile delivery, complex stakeholder management, customer advocacy

The solution

A curated team across four workstreams delivered a roadmap and business case, extensive validated consumer research, technology evaluation, and stakeholder workshops and governance in 12 weeks. The team delivered pragmatic, commercially viable recommendations grounded in technical feasibility.

How to develop proposals that clients can’t refuse?

Outsized Impact

Fully operational squad deployed within 6 weeks. Accelerated product delivery across acquiring portfolio. Product enhancements from concept to market. Stakeholder alignment across complex relationships. Flexible capability and continuous development without permanent hire overhead.

Capabilities we used

Operational Excellence

Process improvement, change management, and business enablement.

Digital & Technology

Accelerating digital maturity with modern tech, product innovation, and delivery excellence.

Customer & Brand Excellence

Designing and executing strategies that improve customer journeys and fuel growth.

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“The team assembled by Outsized helped us move from strategic alignment to actionable execution with remarkable speed.”

Head of Transformation, Australian Bank

If your organisation is navigating similar challenges in dynamic markets, Outsized Teams can unlock new opportunities while keeping you focused on your mission.

Project delivery led by experts who’ve been there before

Leading Australian organisations need more than consultants with frameworks – they need delivery teams with real execution experience. Sara has extensive expertise in driving project teams that combine strategic consulting with proven industry execution.

Each Outsized Team is built around a Capability Lead who brings deep domain expertise and hands-on delivery experience, supported by a curated team of independent specialists.

The result: projects delivered with accountability, agility, and outcomes you can measure – without the overhead of traditional consulting models.

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Trusted by:

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